Privacy Policy

Effective Date: 01.01.2025

At Apex Sailing, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our WordPress-powered website or interact with our services. By accessing or using our website, you agree to the practices described in this policy.

1. Information We Collect

We collect the following types of information:

a) Personal Information

Name
Email Address
Phone Number
Billing Address
Payment Information (processed securely through third-party providers).

b) Booking Information

Details of your reservations, including dates, preferences, and group size.

c) Website Usage Data

IP Address
Browser Type
Device Information
Pages Viewed
Referring/Exit Pages

d) Information Collected by WordPress Plugins

Our website uses plugins to enhance its functionality, which may collect additional data:

Contact forms: Data you submit through forms, such as inquiries or booking requests.
Analytics tools: Visitor behavior to help us improve our website (e.g., Google Analytics).
Payment plugins: Securely collect payment details for processing.

2. How We Use Your Information

The information we collect is used for:

Processing Bookings: To manage and confirm your reservations.
Customer Communication: To respond to inquiries or provide updates on your booking.
Improving Our Website: To optimize user experience and analyze website performance.
Marketing: To send you promotional emails or offers (only if you’ve opted in).
Legal Compliance: To meet any legal obligations or resolve disputes.

3. Sharing of Information

We never sell, rent, or trade your personal data. However, your data may be shared with:

Service Providers: Third-party WordPress plugins or tools that facilitate payments, bookings, or analytics.
Legal Authorities: When required to comply with the law.

Some third-party providers, such as payment gateways and analytics tools, may process your information under their own privacy policies.

4. Data Security

We prioritize the security of your data and implement the following measures:

Encrypted SSL connections to protect data transmitted through our website.
Secure WordPress hosting with firewalls and regular updates.
Secure third-party payment gateways for processing transactions.

While we strive to protect your data, no method of online transmission is completely secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our WordPress website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us:

Remember your preferences and login details.
Track website analytics, such as visitor behavior.
Display relevant ads (if applicable).

Types of Cookies We Use:

Necessary Cookies: Essential for the website to function, like WordPress session cookies.
Analytics Cookies: Used to track how visitors interact with the website (e.g., Google Analytics).
Third-Party Cookies: Set by plugins or embedded content, such as payment gateways or social media links.

You can manage or disable cookies in your browser settings, but this may affect the website’s functionality.

6. Plugins and Embedded Content

Our website may include plugins or embedded content (e.g., YouTube videos, social media posts). These third-party platforms may collect your data, track your interactions, or use cookies according to their privacy policies.

7. Your Privacy Rights

You have the following rights regarding your personal information:

Access: Request a copy of the personal data we hold about you.
Correction: Request corrections to your data if it is inaccurate.
Deletion: Request deletion of your data (subject to legal obligations).
Marketing Preferences: Opt out of promotional emails by clicking “unsubscribe” in any email.

To exercise these rights, contact us at [email protected]

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content or privacy practices. Please review the privacy policies of these websites before sharing your data.

9. Changes to This Policy

We may update this Privacy Policy to reflect changes to our practices or legal requirements. The updated policy will be posted on this page with the new “Effective Date.”

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please reach out to us:

Apex Sailing Company Inc.
215 William St, Port Stanley, ON
[email protected]
519-953-5824

This Privacy Policy is designed to ensure transparency about how your data is handled while enjoying Apex Sailing’s services. Thank you for trusting us with your information!